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Panda Express is the biggest Chinese fast food restaurant chain inside the United States. pandaexpress.com feedback Famous for its orange chicken and chow mein, it has over 1800 locations and 27,000 personnel round the sector.  In 1973, Chinese immigrant Andrew Cherng and his father Ming-Tsai Cherng used a loan from the Small Business Administration to open a Chinese eating place in Pasadena, California. Called Panda Inn, the eating place changed into so famous that it accelerated to 4 extra locations in southern California. The first Panda Express, a quick-meals version of Panda Inn, opened in 1983 at the Glendale Galleria in Glendale, California.

Husband and wife co-founders Andrew and Peggy Cherng nonetheless own and run their privately-held agency, The Panda Restaurant Group. No franchising is allowed, and the employer owns and operates all of the Panda Express stores (besides for the shops inner universities, which can be usually licensed to the college). Andrew and Peggy met at Baker University in Kansas, and that they later got advanced ranges (Andrew in Applied Mathematics and Peggy in Electrical Engineering) at the University of Missouri within the Nineteen Seventies. They were given married in 1975, almost a decade earlier than the first Panda Express vicinity opened for business.

Last year, clients offered sixty seven.Nine million kilos of orange chicken from Panda Express, making the candy and tangy hen dish the most popular object at the menu by way of some distance. First created in 1987, the orange chicken recipe is a carefully guarded mystery. What we do know is that each batch begins with frozen, breaded, boneless hen nuggets which are deep fried before being dipped within the orange sauce.Peggy’s historical past in engineering and software layout gave Panda Express a technological benefit. In the Nineteen Eighties, the organization turned into an early adopter of the use of computer systems to make ordering in shops less difficult and to collect statistics approximately the very best selling gadgets at each store.

Andrew and Peggy’s daughter Andrea, Panda’s Chief Marketing Officer, enables oversee Panda’s Innovation Kitchen in Pasadena, California. The reason of the kitchen is to test with new dishes, layout, and décor. Open to the general public, the Innovation Kitchen gives intriguing menu items like a honey walnut shrimp wrap with papaya slaw, orange bird salad, and scallion pancake wraps.Andrew and Peggy take an uncommon approach to managing their employees. Panda Restaurant Group’s headquarters has motivational posters on the partitions and Stephen Covey books at the desks, and the company offers its employees discounts on self-assist and management books. Strongly encouraging every person to sign up for “human capacity seminars” like Dale Carnegie, Life Academy, and Landmark Education, Andrew hosts packages for his personnel to do Zumba, listen motivational speeches, and learn self-protection capabilities. He additionally created a obligatory program for personnel, The Panda Way, requiring a wholesome lifestyle, continuous studying, and interpersonal dating capabilities.The Panda Restaurant Group also owns and operates Hibachi-San, a Japanese speedy food chain that serves teppanyaki and sushi at locations across the USA.